Purchase conditions

GENERAL TERMS AND CONDITIONS OF PURCHASE

Please review the General Terms and Conditions of Online Purchase that govern the offer and purchase of products through our online store.
By using this website and making any purchase, you agree to these General Terms and Conditions of Purchase, so we recommend that you read them carefully. If you do not agree with them, you should refrain from making any purchases on this website.

1. LEGAL INFORMATION AND ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS OF PURCHASE.
1.1 Identification of the service provider.
In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the identifying data of the owner of bodegasalejandro.com are:

BODEGAS ALEJANDRO, SL.
Partida El Mañan HJ 10 Monóvar/Monòver, 03640 Alicante/Alacant
CIF: B54578950

Registration details in the Alicante Mercantile Registry, Volume 3,547, Folio 44, Section __, Sheet A-126599, Registration 1.

For any questions or inquiries, you can contact us through the following contact methods:
Telephone: +34 966 96 02 91
e-mail: info@bodegasalejandro.com

1.2 Description.
BODEGAS ALEJANDRO, SL, through these General Terms and Conditions of Purchase, offers its users and visitors the possibility of making online purchases of the products and services offered, as well as establishing communication with the user.

BODEGAS ALEJANDRO, SL will conduct its e-commerce business as an online store through the website bodegasalejandro.com. This online platform offers 5 product lines, which are listed below:
• BILAIRE WHITE
• BILAIRE TINTO
• ARBUI
• WHITE ARBUI
• ABRUI V.47

The marketing of the products included in the above business lines is governed by the following General Terms and Conditions of Purchase.

BODEGAS ALEJANDRO, SL may alter, at any time and without prior notice, the design, presentation and/or configuration of the Website, as well as some or all of the services.

1.3.- Acceptance of the specific purchase conditions.
Access to and use of the bodegasalejandro.com service implies the User's full and unreserved acceptance of all the conditions set forth in these General Terms and Conditions of Purchase. Furthermore, BODEGAS ALEJANDRO, SL reserves the right to unilaterally modify these General Terms and Conditions at any time.

Every order placed with BODEGAS ALEJANDRO, SL necessarily implies, as an essential, determining, and indispensable condition, the customer's unreserved acceptance of the General Terms and Conditions of Purchase for its products, in effect on the date the corresponding order is placed. Furthermore, the customer acknowledges that acceptance of these General Terms and Conditions of Purchase will imply their application to the order to which they refer, as well as to all subsequent orders, except in those cases where new conditions are brought to their attention by BODEGAS ALEJANDRO, SL.

By accepting these general conditions, the user declares:
· That he/she has read, understands and comprehends what is stated here
· That he/she is of legal age according to the regulations in force in his/her place of residence, otherwise the minor must have the authorization of his/her legal representatives.
· That, in the event that you decide to contract any of our products and/or services, you have sufficient capacity to do so.
· That assumes all the obligations set forth herein.

The fact that BODEGAS ALEJANDRO, SL does not resort to any of these conditions at any given time cannot be interpreted as, nor will it amount to, waiving its right to resort to them in the past or in the future.

2.- ONLINE PURCHASE PROCESS.
2.1.- Our products, how to find them?
BODEGAS ALEJANDRO, SL, in addition to having a physical store, offers a virtual store that provides bottled wines and wine tourism organized into families, to make it easier for you to find them.

From the homepage, you can access all product family levels. Additionally, you can find products from BODEGAS ALEJANDRO, SL through the main menu, where you will find the "Our Wines" and "Wine Tourism" pages.“

2.2.- Product categories/families:
· BOTTLED WHITE WINES
· BOTTLED RED WINES

All products have a detailed information sheet, which includes a photograph, name, description, and price including taxes. The prices shown on the product pages constitute an invitation for the customer to place an order; therefore, if there is an error in the price, BODEGAS ALEJANDRO, SL will inform the customer and will not process the order.

Once the products are selected, they will be added to the Shopping Cart, where the user can add or remove items at any time. After completing the product selection process, or directly by clicking the "BUY" button, the visitor can finalize the selection and proceed to payment.

2.3.- Buy at bodegasalejandro.com.
To place an order through our e-commerce platform, the User must complete our form, providing us with the following information:
– Name and surname,
– Full postal address,
– Email and
– Contact phone number.

2.4. Product availability.
The selection of products offered through BODEGAS ALEJANDRO, SL is valid as long as the products are visible on the website. Since this is an e-commerce site, stock is updated online, so it is possible that during the purchase process an item may go out of stock, preventing the completion of the transaction.

The availability status of each product is indicated on its product page:
– In stock, ships within 24/72 hours. The item is in stock and we guarantee shipment from our warehouse within 24/72 hours.
– Check stock. If the item is not in stock, delivery is subject to the production date of the piece, and the customer will be informed of the availability of the order within 24/48 hours.
– Out of stock. Item is out of stock and temporarily unavailable.

These availability times do not include the delivery time required by our transport operator. These times are calculated in working days (Monday to Friday, inclusive) since BODEGAS ALEJANDRO, SL does not ship on holidays, Saturdays, or Sundays.

The delivery times indicated are estimates. In the event of a stock shortage or temporary unavailability of an item, BODEGAS ALEJANDRO, SL will contact the customer immediately to inform them and provide a new delivery date or, if it is not possible to supply the product, cancel the order.

In any case, a delay in delivery with respect to the indicated deadlines will not entitle the customer to demand any compensation.

2.5.- How is the order processed?
The purchase of the products must be made through the activation of the “BUY” button that appears at the bottom of the purchase request page, and expresses the full acceptance of each and every one of these Terms and Conditions of Purchase, as shown on bodegasalejandro.com, prior to the purchase of the products.

When you click on the "Process Order" button (after selecting the products and units), you will be taken directly to a personalized purchase panel where you can modify your shipping address details and select different shipping methods and payment options. If you are checking out as a guest, you will be asked for your personal information to process and deliver your order.

2.6.- Prices.
The prices applicable to each product, including VAT, are those indicated on the product page. During the purchase process, the corresponding tax amount will be itemized according to the rate in force at the time and applicable to the products and/or services sold, as well as the corresponding shipping costs, itemized before order confirmation.

The offers will be properly marked and identified as such, conveniently indicating the previous price and the offer price.

BODEGAS ALEJANDRO, SL reserves the right to make, at any time and without prior notice, any modifications it deems appropriate, and may update products and services daily according to the market.

The corresponding shipping costs are always indicated in the order.

In the event of a price change, BODEGAS ALEJANDRO, SL will notify the customer by email of the change and the customer may choose to cancel their order without incurring any additional costs.

2.7.- Payment methods.
BODEGAS ALEJANDRO, SL offers various payment methods so that the customer can choose the one that best suits their needs:

Payment is accepted via Visa, MasterCard, and American Express credit cards, which have developed a secure online payment system. The Secure Electronic Commerce system relies on the card issuer verifying the cardholder's identity before authorizing the online payment. BODEGAS ALEJANDRO, SL reserves the right to refuse any credit card transaction. In such cases, we will refund the money to the original card. If the customer wishes to proceed with the purchase, we will request a bank transfer.
If this is the payment method selected by the user, a secure connection is established via SSL[1], where you will need to confirm the payment and enter your bank details directly. This page is not controlled by BODEGAS ALEJANDRO, SL; it is an external payment gateway, so BODEGAS ALEJANDRO, SL does not have access to or store your bank details.

• Payment by Bank Transfer: You can make a bank transfer to the account that will be indicated when you select this payment method. The order will not be considered valid until we confirm receipt of the payment.
Delivery times begin from this date. To process your order as quickly as possible, please include your order number in the transfer details. The company will not be held responsible for delays caused by omissions.
2.8.- Non-payment.
Upon reaching the agreed delivery date, in the event of total or partial non-payment by the customer, BODEGAS ALEJANDRO, SL may suspend or cancel any shipment without incurring liability for any damages or losses, including lost profits, or damages due to delay or loss of production caused to the customer. The aforementioned right of BODEGAS ALEJANDRO, SL shall in no case release the customer from its contractual obligations regarding payments due and the receipt of the products.

2.9.- Billing.
BODEGAS ALEJANDRO, SL will be required to issue invoices to customers who request them. These invoices will include a description and a breakdown of the amounts received for the shipment of the requested orders.

2.10.- Transport and shipping costs.
Shipping and/or handling costs are not included in the price and will be shown to the customer before finalizing their purchase, depending on the shipping address of each order.

The minimum purchase amount is €40. We only ship to mainland Spain. We do not ship to the Balearic Islands, the Canary Islands, Ceuta, or Melilla.

BODEGAS ALEJANDRO, SL is not responsible for any delays caused by transport due to:
a) Incorrect or incomplete address
b) Failure to provide a contact telephone number
c) Transport strikes and force majeure situations.

If the customer does not notice any external damage to the package upon receipt, but observes damage caused by transport upon opening it, they must notify the transport company within 24 hours to document the issue and contact BODEGAS ALEJANDRO, SL. Otherwise, it will be understood that the product has been accepted in good condition. After this period, the transport company considers the goods shipped to be in perfect condition and is not responsible for any defects.

2.11.- Delivery of the products.
The products will be shipped to the delivery address provided by the customer in the order. If an order includes multiple items with different availability dates, the shipping timeframe will be based on the item with the longest estimated delivery time. Courier services do not deliver on Saturdays, Sundays, or public holidays.

Delivery times cannot be arranged. Delivery will take place within 4 business days of placing the order for in-stock items. The order will be shipped once payment has been received and credited to the account designated by Bodegas Alejandro, SL.

In exceptional cases, BODEGAS ALEJANDRO, SL reserves the right to split the order, shipping the available items and sending the unavailable items in a second shipment. BODEGAS ALEJANDRO, SL will not ship any product until its Administration Department has verified that payment has been received.

In the event that the customer detects any problem at the time of delivery of their order (damaged packaging, defective, missing or deteriorated products) they must indicate it in writing on the carrier's delivery note, and notify BODEGAS ALEJANDRO, SL via email at ventas@bodegasalejandro.com, within 24 hours of receiving the order.

No returns of damaged items or claims for missing items will be accepted if they have not been reported within the established timeframe. This is without prejudice to the warranty rights for products that do not conform to the contract, which all consumers are entitled to under current regulations.

If the customer does not receive the order, they can contact BODEGAS ALEJANDRO, SL by phone at +34 966960291 or by email at ventas@bodegasalejandro.com.

3. CHANGE, CANCELLATION AND RETURN OF ORDERS.
3.1.- Change.
The customer may change an order if it has not yet been shipped. For any changes, they must notify us as soon as possible via email at ventas@bodegasalejandro.com, indicating the desired changes.

These changes are not permitted by the customer when the product is custom-made, personalized, or made according to their instructions.

3.2.- Cancellation.
Orders may be cancelled in full or in part up to 72 hours before the scheduled delivery date. For any order cancellation, please notify us as soon as possible via email at ventas@bodegasalejandro.com.

If the cancellation is made within the aforementioned period, no penalty will be applied to the customer. If the cancellation is made after the agreed 72-hour delivery window, the customer will not be able to cancel their order, or, if applicable, will have to pay a late cancellation fee of €10.

If an order is cancelled after it has been confirmed and shipped, the customer will be responsible for the shipping and handling costs incurred.

Cancellation of orders placed by the customer is not permitted when the product is custom-made, personalized, or made according to their instructions.

As a result of the cancellation with the right to a refund, the purchase amount will be refunded using the same payment method used for the initial transaction, unless expressly stated otherwise.

For credit cards, the refund will be processed at the end of the monthly billing period. The exact refund date depends on the credit card agreement between the bank and the customer. Refunds via bank transfer will be made within seven business days, or as stipulated by the bank.

Any difference in price between the original and modified order will be processed according to the procedure for the chosen payment method. Return shipping costs and reshipping fees will not be covered by BODEGAS ALEJANDRO, SL.

For its part, BODEGAS ALEJANDRO, SL may not substitute a product or product model without prior consultation with the customer. If, for reasons beyond the control of BODEGAS ALEJANDRO, SL, delivery of the order is not possible, the customer will be offered the option of exchanging it for a substitute product with similar characteristics, and will have the right to cancel the order.

3.3.- Order returns.
Orders may be returned within 14 days of the purchase date, and for this purpose the Customer must contact BODEGAS ALEJANDRO, SL via email at ventas@bodegasalejandro.com.

Conditions for return.
• Returns are not permitted for orders placed by the customer when the product is custom-made, personalized, or made according to their instructions.
• The product must be unused and returned in its original packaging, including all original labels and stickers. Products that have been modified cannot be returned.
• The customer must have the purchase invoice. If they do not have it, it must be recorded in the BODEGAS ALEJANDRO, SL database.
• The customer will be responsible for return shipping costs, which must be paid directly to the shipping company at the time of collection. No items will be accepted if they are received with postage due.
• The item to be returned must be properly packaged for return.
• Shipping costs for the order will not be refunded.

The following will be grounds for product return:
1. If the product does not match the specifications shown on our website, we will refund the price of the product, excluding shipping costs. This refund will be issued to the original payment method.
2. The product arrives defective. In this case, it will be replaced with an identical product once the returned item has been received. BODEGAS ALEJANDRO, SL will cover the return and reshipment shipping costs.

Once the merchandise has been received in our warehouses, and it has been verified that the item meets the required return conditions, we will proceed to refund the purchase amount using the same payment method used.

4.- RIGHT OF WITHDRAWAL.
The customer has the right to withdraw from the purchase within 14 calendar days without giving a reason, for all orders that have not been custom-made or made according to the customer's instructions. To do so, they must complete the following form:

(insert link to the withdrawal form)

The withdrawal period will expire after 14 calendar days, starting from the day on which the customer or a third party indicated by the customer, other than the carrier, received the order.

4.1.- Products not subject to the right of withdrawal.
In the case of custom-made orders or orders made according to the customer's instructions, section c) of article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the Consolidated Text of the General Law for the Defense of Consumers and Users and other complementary laws, will apply, which provides the following:
“The right of withdrawal will not apply to contracts relating to:
c) The supply of goods made to the consumer's specifications or clearly personalized.”.

Therefore, in the case of custom-made products and/or products personalized according to customer instructions, the customer will not be able to exercise the right of withdrawal.

4.2.- How to exercise the right of withdrawal.
To exercise your right of withdrawal, you must send the withdrawal form, accessible in this section, to BODEGAS ALEJANDRO, SL by any of the following means:
· By mail, to the following address: Partida el Mañana HJ10 03640 Monóvar, Alicante.
• By telephone, at the telephone number +34 966960291 or
· Via email to ventas@bodegasalejandro.com.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right before the relevant period expires.

In the event of cancellation, all payments received will be refunded. However, the customer will be responsible for the direct cost of returning the goods.

Payment will be made without undue delay and, in any event, no later than 14 calendar days from the date on which the customer notifies us of their withdrawal. The refund will be issued using the same payment method used for the initial transaction, unless expressly agreed otherwise; in any case, the customer will not incur any expenses as a result of the refund.

We may withhold the refund until we have received the goods and verified that they are in perfect and unaltered condition at the Bodegas Alejandro, SL warehouse.
You will only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

5.- GUARANTEES.
All products have a two-year warranty from the date of delivery, although this warranty does not cover defects caused by negligence, impacts, misuse, improper handling or inadequate maintenance such as:

Furthermore, the warranty will lose its value if there is no purchase invoice.

Unless proven otherwise, it shall be presumed that any lack of conformity that appears within six months of delivery of the product already existed when the product was delivered, except where this presumption is incompatible with the nature of the product or the nature of the lack of conformity.

The warranty will be void under the following circumstances:
• Impacts and/or improper transport,
• Fault or negligence of the client or a third party,
• Incorrect use,
• Damage as a consequence of force majeure,
• Exposing the product to excessive temperatures.

6. CUSTOMER RESPONSIBILITY.
The client agrees to make lawful use of the Services, without contravening current legislation, nor infringing the rights and interests of third parties.

The client guarantees the truthfulness and accuracy of the data provided when completing the contracting forms, avoiding causing harm to BODEGAS ALEJANDRO, SL as a result of the inaccuracy of the same.

Likewise, it undertakes to enable the delivery of the requested order by providing a delivery address where the requested order can be received within the normal hours of delivery of goods (from Monday to Friday from 10:00 to 13:30 and from 16:00 to 19:00).

Failure to comply with any of these General Terms and Conditions of Contract may result in the cancellation of orders by BODEGAS ALEJANDRO, SL without prior notice to the customer and without giving rise to any right to compensation.

If the shipment is rejected by the customer, BODEGAS ALEJANDRO, SL will not refund the shipping costs, which will be borne by the customer.

7.- TECHNICAL SUPPORT AND CUSTOMER SERVICE.
If you have any problems, please contact us to resolve them at the following email address: ventas@bodegasalejandro.com and/or by calling our Customer Service number +34 966960291.

8.- PERSONAL DATA AND COMMERCIAL COMMUNICATIONS.
We remind you that BODEGAS ALEJANDRO, SL complies with current data protection regulations, and in accordance with Organic Law 3/2018 of December 5 and EU Regulation 679/2016 General Data Protection Regulation, we inform you about the processing of personal data that we carry out.

8.1.- Who is responsible for your data?
The entity responsible for processing the data you provide to us as a result of purchasing a product or completing a form is:
BODEGAS ALEJANDRO, SL.
Address: Partida El Mañan HJ 10 Monóvar/Monòver, 03640 Alicante/Alacant

8.2.- What data do we process?
Depending on the products and services you wish to enjoy at any given time, we will need to process personal data such as:
– Identifying information: your name and surname, contact address, email address, telephone number.
– Data on economic and transactional information, such as your payment method details, information about your purchases, orders, returns, cancellations, among others.
– Commercial and promotional information, if you have subscribed to our communications system.
– Information about your tastes and preferences.
In our forms you will find that we ask for necessary data, marked with an asterisk, which we need in order to provide you with the service; if you do not provide us with this data, you may not be able to complete your registration or continue with the purchase process.

8.3.- For what purpose do we process your data?
Depending on how you interact with us, we will process your data for the following purposes:

Purpose
Description
User Registration
The legal basis for processing your data is your initial consent at the time of user registration, and it is subsequently processed for the execution of the terms that regulate the use of bodegasalejandro.com.
For the development and execution of the purchase and sale agreement
Manage the purchase process you make on bodegasalejandro.com.

Manage the collection of payments for products, regardless of the payment method selected.

Manage any returns, cancellations, and changes to the order.

Billing management.

Order processing and tracking, including making the order available to the transport company.
For marketing purposes
If you subscribe to our newsletters, we will process your data to manage the subscription and send you personalized information.

Creating a user profile to determine your preferences and provide you with personalized offers and promotions.
Usability and quality analysis
We will process your browsing data for analytical and statistical purposes, so that we can improve our website and adapt it to the way our users access and navigate it.
For compliance with legal obligations
We will process the data to comply with our obligations, such as tax obligations, consumer protection, handling complaints and managing rights.

8.4.- What is the legal basis for processing your data?
The legal basis that allows us to process your personal data depends on the purpose:

Purpose
Legitimate basis for the treatment
User Registration
If you decide to register as a user, we will need to process your data to identify you as a user and give you access to the functionalities of bodegasalejandro.com
For the development and execution of the purchase and sale agreement
The basis that legitimizes the processing of your data is the execution of the sales contract or the provision of services that binds us to you.

In addition, we apply legitimate interest to carry out the necessary checks to prevent and detect fraud when a purchase is made on our site.
For marketing purposes
The basis that legitimizes these treatments is your consent, which you can revoke at any time.

To show you personalized information, we have a legitimate interest in profiling you with the information you provide and that we collect about you (website navigation, preferences, purchase history).
Usability and quality analysis
The basis that legitimizes the processing is the legitimate interest in analyzing the usability and degree of user satisfaction when browsing bodegasalejandro.com.
For compliance with legal obligations
Based on our legal obligations.

8.5 - How long will we keep your data?
The retention period for personal data is linked to the purpose of the processing; therefore, we provide you with the retention periods that we apply:

Purpose
Storage Period
User Registration
For as long as you maintain your user status, and once you unsubscribe, for the statute of limitations period established by current legislation.
For the development and execution of the purchase and sale agreement
For the time necessary to process your purchase, including the periods for returns, cancellations, and withdrawals. Subsequently, for the limitation period established by civil law.
For marketing purposes
Until you unsubscribe from communications and/or revoke your consent.
Usability and quality analysis
Until you delete the cookies.
For compliance with legal obligations
During the limitation periods established by current legislation for each legal obligation that corresponds to us

8.6.- Who do we share your data with?
Unless otherwise indicated in the form regarding the transfer of data to third-party companies, BODEGAS ALEJANDRO, SL expressly informs you that it will only communicate the data to those bodies and entities of the Public Administration with competence in the matter in accordance with current legal regulations, and for the fulfillment of the purchase agreement we will have to provide your data to third-party companies for the following purposes:
– Financial entities and issuers of credit/debit cards, for the management of collections and payments.
– Fraud detection and prevention entities.
– Suppliers and collaborators of transport and product delivery services.
– Suppliers and collaborators of billing, accounting and tax management services.

8.7 - What are your rights?
In accordance with current EU (Regulation 679/2016, of April 27) and Spanish (Organic Law 3/2018, of December 5) regulations, you have the possibility of exercising the following personal rights, reliably proving your identity, either through electronic means or through written communication addressed to our Data Protection Officer.

Your rights are as follows:
a) Right to revoke your consent and request that we not process your personal data for commercial purposes, nor to send you communications via email, SMS messages and newsletters.
b) Right of access to the information we have regarding you, specifying the purposes of the processing we carry out and the communications we have made to third administrations and companies, either because they are authorized by law or because they are necessary for the provision of the service you have requested, or because you have given your prior consent.
c) Right to rectification of your data, by which we will update and make up to date the information and data that we have according to the information that you provide us.
d) Right to erasure of your data, once the legal retention periods set by the applicable regulations have been fulfilled.
e) Right to object to us carrying out any processing of your data, through the revocation of your authorization/consent.
f) Right to limit the processing of your data, such as if you file a complaint or want us to keep your data for a longer period, preventing its deletion.
g) Right to data portability, whereby we will provide you with the data you provided to us at the time of your registration as a user in a commonly readable file format.
Furthermore, we inform you that you can always contact the Spanish Data Protection Supervisory Authority (Spanish Data Protection Agency, www.agpd.es) to request its protection or file a complaint regarding the processing of personal data.

8.8.- Where do I exercise my rights?
To exercise these rights, you can contact us via the following email address: info@bodegasalejandro.com, indicating in your request your full name and the right you are exercising, accompanied by a copy of your ID card or equivalent document proving your identity.
You can also do so by sending us a letter, with a copy of your ID, to the following address:
BODEGAS ALEJANDRO, SL, Partida El Mañan HJ 10 Monóvar/Monòver, 03640 Alicante/Alacant.

8.9.- Security of your data.
We have implemented organizational and technical measures to protect your personal data from loss, misuse, unauthorized access or disclosure, alteration, and/or destruction. Unfortunately, it is not possible to fully guarantee the security of any data transmission or storage system.
If you suspect that your interaction with us is no longer secure, please notify us immediately at info@bodegasalejandro.com.

9.- INDUSTRIAL AND INTELLECTUAL PROPERTY
The intellectual and industrial property rights over the works, trademarks, logos, and any other subject to protection, contained on the website belong exclusively to BODEGAS ALEJANDRO, SL, unless otherwise indicated.

The unauthorized reproduction, distribution, marketing or transformation of such works, trademarks, logos, texts, graphics, videos, images, photographs, designs, labels, constitutes an infringement of the intellectual and industrial property rights of BODEGAS ALEJANDRO, SL or the owner thereof, and may give rise to the exercise of any judicial or extrajudicial actions that may correspond to them in the exercise of their rights.

Furthermore, the information that the client can access through the website may be protected by industrial, intellectual, or other property rights. The Company will not be liable under any circumstances for any infringement of such rights that you, as a user and/or client, may commit.

The trademarks or logos that appear on the website are owned by Bodegas Alejandro, SL and are duly registered or in the process of registration, their reproduction or use is prohibited without the prior written authorization of the same.

10.- NOTIFICATIONS.
All notices, requests, petitions and other communications that must be made by the parties in relation to these General Terms and Conditions of Purchase must be made in writing and will be deemed to have been duly sent by regular mail to the address of the other party or its email address.
Specifically in the case of BODEGAS ALEJANDRO, SL, notification should be sent to the postal address: Partida El Mañan HJ 10 Monóvar/Monòver, 03640 Alicante/Alacant, by telephone at +34 966960291 or by email to info@bodegasalejandro.com.

11.- NULLITY AND INEFFECTIVENESS OF THE CLAUSES.
If any clause included in these Special Terms and Conditions of Purchase is declared, in whole or in part, null or ineffective, such nullity or ineffectiveness will affect only that provision or the part thereof that is null or ineffective, with the remainder of the General Terms and Conditions of Purchase remaining in full force and effect. Consequently, the clause declared wholly or partially null or ineffective will be deemed not to have been included.

12.- APPLICABLE LEGISLATION AND SUBMISSION TO JURISDICTIONS.
Sales transactions carried out in the Company are subject to Spanish legislation.

In the event of any conflict or discrepancy in the interpretation or application of these contractual conditions, BODEGAS ALEJANDRO, SL submits to the consumer arbitration system / to the Courts and Tribunals that, where appropriate, will hear the matter, and which will be those provided by the applicable legal regulations regarding competent jurisdiction: in the case of final consumers, the place of performance of the obligation or the domicile of the buyer.

In the event that the buyer acts on behalf of a legal entity, both parties submit, expressly waiving any other jurisdiction, to the Courts and Tribunals of Novelda/Alicante.

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